| How much does it cost to rent a Chicago Moonbounce? |
| Our rentals rent per day: $150.00.
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| How long is a full day? |
| We will arrive to set up between 7am and 11am and return to
take it down between 6pm and 9pm. Exact times depend on the time of year,
sunset and our delivery schedule, however we are more than willing to work with
you if you have specific needs.
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| Can I arrange for different set up and take down times? |
| Sure! We will do our best to arrange our delivery schedule
around your schedule. While we cannot accommodate these requests every time, we
will will work with you to ensure that you are not inconvenienced.
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| Are your units clean? |
| Our units are cleaned and sanitized after every use.
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| How large are your moonbounces? |
| All of our units are 13' x 13', 15' x 15', or 17' x 12' plus a
2' step. Please see moonbounce description for exact size.
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| How much room do I need to set up? |
| For our outdoor units, a 18' x 18', 20' x 20', or 22' x 17'
area (depending on the moonbounce) that is level, clear of any rocks, sticks,
roots, etc that could puncture the bounce is required. Also, if you have an
in-ground sprinkler system, make sure it is turned off and the sprinkler heads
are not engaged.
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| How many kids can safely bounce at
once? |
Depends on the size of the bounce and the bouncers, however we
provide the following maximum capacity numbers.
| Children 8 and under
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10 |
| Children 8 - 12
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8 |
| Teens
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5 |
| Adults
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3 |
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| How does the bounce stay inflated? |
| The bounce is inflated with a fully enclosed blower motor unit
that must stay on the entire time the bounce unit is being used. The design of
the blower is such that no moving parts are exposed. This is a very important
safety feature that you should take into account whenever considering a rental.
The blower unit must be located within 75 feet of an electrical outlet.
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| Can we set up the bounce on concrete or asphalt? |
| While we prefer for safety reasons that the bounce be placed
on a level, grassy area, we also realize that this is not always possible.
Please be sure to notify us if it is to be set up on a hard surface so we can
bring the proper equipment to secure the bounce.
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| How do you keep the bounce from floating away? |
| While they are full of air, the bounces themselves are quite
heavy. However, they do need to be staked down to avoid them "walking" around.
To accomplish this we use large sandbags at each corner when setting up on
concrete or asphalt. When setting up grassy areas, we use large stakes that are
driven into the ground. While these stakes do not go deep enough to hit utility
lines, please let us know if we will be setting up near items such as drainage
lines or sprinkler lines.
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| Can I cancel my reservation? |
| We realize that plans can change so we do not charge for
cancellations that are done in advance. You must call before the bounce has
gone out for delivery. There are no refunds after the bounce is delivered.
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| What if it is windy or rainy on the day of my reservation? |
| If the local forecast is calling for high winds (20 MPH or
higher), or rain on the morning of your reservation, we will contact you via
phone to reschedule your reservation for another day. Rescheduling is based on
availability for the day requested. If you feel that rain or wind is a concern,
please bring this to our attention PRIOR to your bounce being set up. No
Refunds will be provided once the bounce is set up. Chicago Moonbounce Inc.
reserves the right to cancel a rental if it is raining or rain is inevitable.
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| What do I do in the event that we receive unexpected rain
or high winds(20 MPH or higher) during our rental? |
| Given the frequency of afternoon thundershowers and storms in
our area, this is a valid concern. It is important to remember that the bounce
blower is powered by electricity and that electricity and water don't mix well.
If rain is encountered, ask everyone to quickly and calmly exit the bounce.
Once it is emptied, unplug the blower and allow the unit to deflate. DO NOT USE
THE UNIT IN HEAVY RAIN OR HIGH WINDS! Once the weather has passed, plug the
blower back in, allow the unit to inflate and have an adult dry the interior
with a towel. This is very important, as the vinyl is very slippery when wet.
Once dry, the bounce can be utilized again.
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| What do we do if there is an emergency? |
| In the case of an emergency, have everyone exit the bounce
calmly and quickly contact Chicago Moonbounce at (630) 839-9100 or
(630)698-1888.
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| Does Chicago Moonbounce have insurance? |
| Definitely! Due to the high cost of insurance, there are many
companies out there that choose to not carry insurance coverage. However, at
Chicago Moonbounce, we believe that this is the most important requirement for
running a moonbounce rental business. As such, we are fully insured with a
liability insurance policy covering injury due to Chicago Moonbounce gross
negligence. This statement in no way implies legal responsibility. Please read
your rental agreement. We are happy to provide a copy of our insurance binder
upon request.
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| What are my responsibilities as the renter of the bounce? |
| Our contract requires that an adult over the age of 18 be home
when the bounce is setup. We will review the features of the bounce with this
individual, as well as our safety regulations. Additionally, we will review our
emergency procedures with this individual at the time of setup. An adult over
the age of 18 MUST accompany the bounce anytime the bounce is inflated. This
person is responsible for the safety of the children, as well as, the care of
the equipment by making sure that ALL safety rules and regulations are
followed.
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| Can you provide an attendant with our rental? |
| Absolutely! We will happily provide an attendant for your
rental to free you from having to worry about who is watching the bounce. This
must be requested at least 7 days prior to your reservation day and there is an
attendant charge of $25/hour.
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| How safe are moonbounces? |
| As long as the safety rules are followed bounces are very
safe. In fact, most accidents that arise from the use of moonbounces are a
direct result of the renters not following the posted safety rules by allowing
the unit to be overloaded, allowing the unit to be used in high winds, etc.
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| How do I reserve a unit? |
| First take a look at our Moonbounces.
Then you may submit a reservation request via our
online request form, contact us via email at
info@chicagomoonbounce.com or via phone at (630) 839-9100 and we will
be happy to accept your reservation request.
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How can I pay for the unit?
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| We accept cash, checks, and money orders. If paying with a
check please provide state ID.
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| What is your delivery area? |
| We serve Chicago and surrounding suburban areas.
Click here to view the Areas We Serve!
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| Can the moonbounce be set up inside? |
| Yes! As long as there is enough overhead clearance (approx.
15ft.) and a suitable electrical outlet.
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